Strategic Customer Relationships

ENOVIA powered by the 3DEXPERIENCE platform provides the ability to simulate retail settings inside an immersive, lifelike 3D environment to validate and deploy shopping experiences, improve financial and operational performance, customer relationships and business partnerships. Capture customer needs and drive downstream development by planning new products with the greatest market impact, prioritize requirements based on value delivered, as well as model systems with interactions and analyze the impact on the experience.

Key Benefits

  • Capture customer needs and drive downstream development by planning new products with the greatest market impact – enables you to co-create with your customers
  • Prioritize requirements based on value delivered
  • Model systems with interactions and analyze the impact on the experience

STRATEGIC CUSTOMER RELATIONSHIPS

ENOVIA Strategic Customer Relationship helps Product and Requirement Managers to capture and managing customer requirements throughout the product development process to delight customers and ensure market success. Translating the “voice of the customer” into data-driven requirements that define new products improves the development process by connecting product features and capabilities directly to customer needs. Full traceability of requirements reduces process complexity and leads to better decision making when making time-to-market vs. functionality trade-offs.

Roles

Requirements Manager

Reduce Product Failures through Customer Co-creation and a Requirements-driven Development Process 
  • Meet standards and regulations by controlling the requirement management process
  • Improve product quality and customer satisfaction with new products that are designed and developed to accurately reflect the voice of the customer
  • Reduce development costs and rework by bridging the gaps between product requirements, design and launch
  • Improve visibility, team communication and collaboration because teams are using a central repository and common tool to manage product requirements
  • Improve overall traceability throughout the evolution of requirements