Outcome-based services: Eliminating risks and delivering results

In many industries, outcome-based business models that tie vendor revenues to client results are thriving. Many airlines no longer pay for jet engines, but for hours of flying time. Likewise, many industrial customers have stopped buying plant-floor equipment, choosing instead to buy manufacturing capacity and uptime. Hospitals avoid buying medical equipment that might sit unused for days or weeks; instead, they benefit from a pay-per-use model

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